1. Agreement to Terms

By accessing and using the services provided by UrbanPeakNow Ltd, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

UrbanPeakNow Ltd provides consultation and guidance services related to UK government benefits. Our services include:

• Benefits eligibility assessment
• Application preparation and guidance
• Documentation review and assistance
• Appeal support and representation

3. Eligibility

Our services are available to UK residents who are eligible for government benefits. You must provide accurate and complete information about your circumstances to receive appropriate guidance.

4. User Responsibilities

By using our services, you agree to:

• Provide accurate and truthful information
• Respond promptly to requests for information
• Notify us of any changes to your circumstances
• Follow all applicable laws and regulations
• Use our services only for lawful purposes

5. Limitations of Service

Please understand that:

• We cannot guarantee the approval of any benefit application
• Final decisions rest with the relevant government departments
• Processing times are determined by government agencies
• We provide guidance based on current regulations, which may change

6. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your personal information. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

7. Limitation of Liability

To the fullest extent permitted by law, UrbanPeakNow Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

10. Contact Information